(c) NEH will attempt to facilitate the filing of complaints wherever possible, including taking the following measures, as appropriate:
- (1) Widely disseminating information regarding the obligations of recipients under the Act and this part,
- (2) Permitting a complainant to add information to the complaint to meet the requirements of a sufficient complaint,
- (3) Notifying the complainant and the recipient (or their representatives) of their rights and obligations under the complaint procedure, including the right to have a representative at all stages of the complaint procedure, and/or
- (4) Notifying the complainant and the recipient (or their representatives) of their right to contact NEH for information and assistance regarding the complaint resolution process.