An agency must—
- (a) Operate the MQC claims processing assessment system in accordance with the policies, sampling methodology, review procedures, reporting forms, requirements, and other instructions established by CMS.
- (b) Identify deficiencies in the claims processing operations.
- (c) Measure cost of deficiencies;
- (d) Provide data to determine appropriate corrective action;
- (e) Provide an assessment of the State's claims processing or that of its fiscal agent;
- (f) Provide for a claim-by-claim review where justifiable by data; and
- (g) Produce an audit trail that can be reviewed by CMS or an outside auditor.