The customer supply centers (CSCs) provide the following:
- (a) Overall savings to the Federal Government through volume purchases.
- (b) Quick and easy catalog item selection and simplified order placement by telephone, mail, electronic mail, or customer walk-in for urgent agency requirements.
- (c) Next business day shipment to the customer for most orders.
- (d) Same day pick up of emergency walk-in and telephone orders.
- (e) Immediate stock availability information for all telephone and walk-in orders.
- (f) Extensive inventory designed to meet the needs of customer agencies within the geographic area served by each CSC.
- (g) A detailed catalog which lists the items stocked and procedures for use of the CSC.
- (h) Automated biweekly billings (consistent with DOD MILSBILLS).
- (i) Other services as approved by the GSA Regional Administrator.