(b) The Secretary shall provide service by First-Class Mail, which is deemed complete upon mailing, to the following persons upon a demonstration of the inability to effectively utilize the Filing Online system (until alternative arrangements are established):
- (1) Petitioners in dockets appealing Postal Service determinations to close or consolidate post offices conducted pursuant to part 3021 of this chapter;
- (2) Parties that have intervened in proceedings docketed for a hearing on the record; and
- (3) Where necessary for fairness and protection of due process, an active participant in a proceeding affecting the substantial rights of that participant.