Standards for Collection of Claims | MidpageStandards for Collection of Claims
1.910Aggressive collection action.1.911Collection of debts owed by reason of participation in a benefits program.1.911aCollection of non-benefit debts.1.912Collection by offset.1.912aCollection by offset—from VA benefit payments.1.913Liquidation of collateral.1.914Collection in installments.1.915Interest, administrative costs, and penalties.1.916Disclosure of debt information to consumer reporting agencies (CRA).1.917Contracting for collection services.1.918Use and disclosure of mailing addresses.1.919Administrative offset against amounts payable from Civil Service Retirement and Disability Fund, Federal Employees Retirement System (FERS), final salary check, and lump sum leave payments.1.920Referral of VA debts.1.921Analysis of costs.1.922Exemptions.1.923Administrative wage garnishment.1.924Suspension or revocation of eligibility for federal loans, loan insurance, loan guarantees, licenses, permits, or privileges.1.929Reduction of debt through performance of work-study services.