An SEA must include the following in its written resolution of a complaint under an applicable program:
- (a) A description of applicable statutory and regulatory requirements.
- (b) A description of the procedural history of the complaint.
- (c) Findings of fact supported by citation, including page numbers, to supporting documents under paragraph (h) of this section.
- (d) Analysis and conclusions regarding the requirements.
- (e) Corrective actions, if applicable.
- (f) A statement of applicable appeal rights.
- (g) A statement regarding the State's determination about whether it will provide services.
- (h) All documents the SEA relied on in reaching its decision, paginated consecutively.
[89 FR 70344, Aug. 29, 2024]