The Chief, National Guard Bureau (NGB), shall:
- (a) Ensure the designation of a point of contact for claims matters in each State Adjutant General's office.
- (b) Provide the name, address, and telephone number of these points of contact to the Commander USARCS.
- (c) Designate claims officers to investigate claims generated by ARNG personnel and forward investigations to the Active Army ACO that has jurisdiction over the area in which the claims incident occurred.