Consumer Complaint Handling and Remedial Actions | Midpage

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Code of Federal Regulations

Subpart I

Consumer Complaint Handling and Remedial Actions

3282.401Purpose and scope.3282.402General provisions.3282.403Consumer complaint and information referral.3282.404Manufacturers' determinations and related concurrences.3282.405Notification pursuant to manufacturer's determination.3282.406Required manufacturer correction.3282.407Voluntary compliance with the notification and correction requirements under the Act.3282.408Plan of notification required.3282.409Contents of plan.3282.410Implementation of plan.3282.411SAA initiation of remedial action.3282.412Preliminary and final administrative determinations.3282.413Implementation of Final Determination.3282.414Replacement or repurchase of homes after sale to purchaser.3282.415Correction of homes before sale to purchaser.3282.416Oversight of notification and correction activities.3282.417Recordkeeping requirements.3282.418Factors for appropriateness and amount of civil penalties.