A hearing shall include, at a minimum, the following rights for both parties to:

1. (a) Represent oneself or be represented by counsel;
2. (b) Introduce and examine witnesses and submit physical evidence (including the use of interrogatories);
3. (c) Confront and cross-examine adverse witnesses;
4. (d) Present oral argument; and
5. (e) Receive a transcript or recording of the proceedings on request.