Complaints and Enforcement Procedures | Midpage

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Code of Federal Regulations

Subpart K

Complaints and Enforcement Procedures

382.151What are the requirements for providing Complaints Resolution Officials?382.153What actions do CROs take on complaints?382.155How must carriers respond to written complaints?382.157What are carriers' obligations for recordkeeping and reporting on disability-related complaints?382.159How are complaints filed with DOT?