1. (a) If the grievance requires resolution by an authority outside the level conducting the review, e.g., the grievance committee, a full analysis of the merits of the grievance with recommendations for resolution shall be made.
2. (b) All departmental policy grievance responses shall include a full analysis of the merits of the grievance, including a recommendation for the Director's action, reasons for such recommendation, and suggested time limits, where applicable.
3. (c) Time limits shall start on the date a grievance is filed and subsequently on the date of the appeal. Time limits shall not be deemed to have been met until all parties to the grievance have received a written response. A time limit may be extended by mutual agreement of both parties.
4. (d) A response which specifies that action is to be taken shall include a date for completion of the action.

A response to any grievance shall be in writing and shall clearly state the resolution or finding which was made.

Note: Authority cited: Section 1712, Welfare and Institutions Code. Reference: Sections 1752 and 1766.5, Welfare and Institutions Code.

History

1. Change without regulatory effect renumbering title 15, section 4095 to title 9, section 30509 filed 2-13-2020 pursuant to section 100, title 1, California Code of Regulations (Register 2020, No. 7).