1. (a) A family may, at any time, voluntarily request to reduce a family fee or increase their certified schedule, and shall provide applicable supporting documentation, as required for the requested change.
2. (b) Contractors shall notify all families annually when the updated family fee schedule has been released by the California Department of Education (CDE) and remind families that they can voluntarily request a reduction to their family fee based on the new family fee schedule.

3. (c) When a family voluntarily requests to reduce their family fee, the contractor shall:

   1. (1) Use the documentation provided by the parent to reduce the family fee, if applicable, pursuant to sections 17757, 17759 and 17762;
   2. (2) Within 10 business days after receipt of applicable documentation, issue a Notice of Action pursuant to section 17783;
   3. (3) Only use any information received to reduce the family fee, if applicable. No other changes to the certified schedule shall be made unless requested by the family pursuant to subsection (f) below.
4. (d) Notwithstanding any other law or regulation, the effective date of any family fee reduction shall be the first day of the subsequent month.

5. (e) When a family voluntarily requests an increase to their certified schedule, the contractor shall:

   1. (1) Use the documentation provided by the parent to increase the certified schedule;
   2. (2) Within 10 business days after receipt of applicable documentation, issue a Notice of Action pursuant to section 17783;
   3. (3) Notwithstanding any other law or regulation, make the effective date of the increase in certified schedule immediate. For CSPP contractors, this is based on hours of operation and space availability, as applicable; and
   4. (4) Only use any information received to increase the certified schedule. No other changes to the certified schedule shall be made.

6. (f) When a family voluntarily requests a reduction to their certified schedule, the parent shall:

   1. (1) Submit a written request that includes:

      1. (A) Days and hours per day requested; and
      2. (B) Date of the proposed reduction of their certified schedule.
   2. (2) Acknowledge in writing that they understand that they may retain their current certified schedule.

7. (g) Upon receipt of the parent's written request in subsection (f), the contractor shall:

   1. (1) Notify the family in writing of the parent's right to continue to bring the enrolled child pursuant to the original certified schedule;
   2. (2) Use the documentation provided by the parent to reduce the certified schedule, as applicable;
   3. (3) Issue a Notice of Action pursuant to section 17783; and
   4. (4) Only use any information received to reduce their certified schedule. No other changes to the certified schedule shall be made.

Note: Authority cited: Sections 8207, 8231 and 8247, Education Code. Reference: Sections 8208, 8213 and 8231, Education Code.

History

1. New section filed 7-1-2022; operative 7-1-2022 pursuant to Government Code section 11343.4(b)(3) (Register 2022, No. 26).

2. Amendment of subsection (a), new subsection (b), subsection relettering and amendment of newly designated subsection (g) filed 1-6-2025; operative 1-6-2025 pursuant to Government Code section 11343.4(b)(3) (Register 2025, No. 2).