Charging station operators operating publicly or ratepayer funded chargers, excluding those that meet the definition of AC level 2 chargers or private residential chargers, as defined in section 3121, shall ensure that EV charging customers have at least one mechanism to report outages, malfunctions, and other issues with the charger. Instructions describing the process for reporting outages shall be made available at the charging station.

Note: Authority cited: Sections 25210, 25213, 25218(e), 25231.5 and 25618, Public Resources Code. Reference: Sections 25210, 25231.5 and 25618, Public Resources Code.

History

1. New section filed 3-10-2026; operative 4-1-2026 pursuant to Government Code section 11343.4(b)(3) (Register 2026, No. 11).