1. (a) The Registrar shall maintain records showing the complaints received against licensees and, with respect to such complaints, shall make available to members of the public, upon request, the following information:

   1. (1) The nature of all complaints on file against a licensee that meet the definition in this section and are subject to disclosure under Business and Professions Code section 7124.6.
   2. (2) A disclaimer stating that the complaint is an allegation, as required by Business and Professions Code section 7124.6(b).
   3. (3) Whenever complaint information is requested, the information disclosable under subsections (c) and (d) below shall also be released.
2. (b) Complaints resolved in favor of the contractor shall not be subject to disclosure. A complaint resolved by issuance of a letter of admonishment pursuant to Section 7099.9 shall be disclosed for a period of one or two years, consistent with Section 7124.6(c)(2).

3. (c) The Registrar shall maintain records showing a history of any legal actions taken by the board against all current license holders and shall make available to members of the public, upon request, all the following information:

   1. (1) Whether any current license holder has ever been disciplined by the registrar and, if so, when and for what offense; and
   2. (2) Whether any current licensee has ever been cited, and, if so, when and for what offense, and, whether such citation is on appeal or has been complied with;
   3. (3) Whether any current license holder is named as a respondent in any currently pending disciplinary or legal action.
   4. (4) Disclosure of legal actions shall be made in accordance with the timelines in Business and Professions Code section 7124.6(e).

4. (d) The Registrar shall maintain records showing certain licensing and bonding information for all current license holders and shall make available to members of the public, upon request, all the following information regarding current license holders:

   1. (1) The name of the licensee as it appears in the board's records; and
   2. (2) The license number; and
   3. (3) The classification(s) held; and
   4. (4) The address of record; and
   5. (5) The personnel of the licensee; and
   6. (6) The date of original licensure; and
   7. (7) Whether a bond or cash deposit is maintained and, if so, its amount; and
   8. (8) If the licensee maintains a bond, the name and address of the bonding company and the bond's identification number, if any.
5. (e) Limitation of access to information. Further, the Registrar may set reasonable limits upon the number of requests for information responded per month from any one requestor.

The Registrar shall establish a system whereby members of the public may obtain from board records information regarding complaints made against licensed contractors, their history of legal actions taken by the board, and license status, as hereafter specified. For purposes of this section, “complaint” means a written allegation that (1) has been referred for accusation; or (2) has been referred for investigation after a determination by board enforcement staff that a probable violation has occurred, reviewed by a supervisor, and involving allegations that, if proven, would present a risk of harm to the public and would be appropriate for suspension or revocation of the contractor's license or criminal prosecution. For purposes of this section, “legal action” means referral of the complaint for the issuance of a citation, accusation, statement of issues, or for the initiation of criminal action or injunctive proceedings.

Note: Authority cited: Section 7008, Business and Professions Code. Reference: Section 7124.6, Business and Professions Code.

History

1. Editorial correction filed 7-19-84 (Register 84, No. 29).

2. Amendment filed 4-10-92; operative 5-11-92 (Register 92, No. 18).

3. Change without regulatory effect amending first paragraph and subsections (a)(1)-(2) and (b), adopting subsection (c)(4) and amending Note filed 5-28-2026 pursuant to section 100, title 1, California Code of Regulations (Register 2026, No. 22).