1. (a) Each owner and operator of a mobile optometric office shall meet the requirements in Sections 1566 and 1566.1 requiring the posting of a consumer notice in a conspicuous place in the mobile optometric office.

2. (b) In addition to the posted notice required by subdivision (a), each owner and operator of a mobile optometric office shall provide each patient, or the patient's caregiver or guardian, at the initial time services are rendered, a consumer notice in at least 12-point font containing all of the following information:

   1. (1) The name, license number, telephone number, primary business address, and business email address (if any), of the optometrist directing medical operations at the mobile optometric office;
   2. (2) The owner and operator of the mobile optometric office's name, primary business address, telephone number, website or email address (if any), and Board-issued certificate to operate number;
   3. (3) Information on follow-up care available for the patient, including a list of available Medi-Cal or volunteer optometrists in the area of service who may be able to see the patient for comprehensive services and for purposes of continuity of care, and the timeframe for which the mobile optometric office will be back in the area of service, if available. The list of available Medi-Cal or volunteer optometrists shall be updated every six months and provided annually to each location of service for a period of two years following the initial date of service; and,

   4. (4) The following information:

      NOTICE OF REGULATION AND WHO TO CONTACT REGARDING COMPLAINTS

      The operation of mobile optometric offices and optometrists providing services at a mobile optometric office are regulated by the California State Board of Optometry (“Board”). The Board receives and investigates all consumer complaints involving the practice of optometry and opticianry. Complaints or grievances involving the operation of this mobile optometric office or a California-licensed optometrist or optician should be directed in writing to:

      BOARD OF OPTOMETRY

      CALIFORNIA DEPARTMENT OF CONSUMER AFFAIRS

      2450 DEL PASO ROAD, SUITE 105

      SACRAMENTO, CA 95834

      PHONE: 1-866-585-2666 OR 916-575-7170

      EMAIL: [email protected]

      WEBSITE: OPTOMETRY.CA.GOV

      PRESCRIPTIONS

      Optometrists are required to provide patients upon request with a copy of their ophthalmic lens prescriptions as follows:

      • Spectacle prescriptions: Release upon completion of exam.

      • Contact lens prescriptions: Release upon completion of exam or upon completion of the fitting process.

      COPIES OF MEDICAL RECORDS

      Patients may obtain a copy of their medical records by contacting the owner and operator of this mobile optometric office as listed on this notice.

3. (c) Each owner and operator of a mobile optometric office shall retain the consumer notice required by subdivision (b) in the patient's medical record, and the optometrist shall record all the following in the medical record: (1) that the patient, caregiver, or guardian has received the consumer notice; and (2) the date the optometrist provided the consumer notice to the patient, caregiver, or guardian.
4. (d) An owner and operator of a mobile optometric office shall maintain at the primary business office in California a copy of all records required by Section 3070.2 of the code and this Article. The records may be maintained in either paper or electronic form.

Note: Authority cited: Sections 138, 3025, 3041 and 3070.2, Business and Professions Code. Reference: Sections 138, 3041, 3041.3, 3070, 3070.1 and 3070.2, Business and Professions Code.

History

1. New section filed 10-9-2024; operative 10-9-2024 pursuant to Government Code section 11343.4(b)(3) (Register 2024, No. 41).

2. Change without regulatory effect amending subsections (b) and (b)(3) filed 5-20-2026 pursuant to section 100, title 1, California Code of Regulations (Register 2026, No. 21).