1. (a) The Department shall provide health care orientation information to each patient within 14 business days upon arrival at any institution and the information shall be available in each institution law library pursuant to section 3124.
2. (b) The Department shall determine the patient's specific health educational requirements and provide health education materials to patients regarding disease prevention, recommended treatment modalities, and available health care resources.

3. (c) Health care staff shall utilize every patient visit for therapeutic intervention and education.

   1. (1) Health care staff who provide patient education shall document in the health record the education provided, the patient's understanding of the information provided, and any effective communication accommodations used.

4. (d) Each institution shall develop a Patient Education Program, to include Peer Health Care Education (PHE), designed to improve overall health literacy based on the needs identified by their patient population.

   1. (1) Patients may be referred to a PHE group by any staff member, or they may request enrollment by submitting a CDCR 7362, Health Care Services Request. The patient shall be notified of the results of the request in writing via institutional mail within 14 business days of the request.

Note: Authority cited: Section 5058, Penal Code. Reference: Sections 3407, 3409 and 5054, Penal Code; and Plata v. Newsom (No. C01-1351 JST), U.S. District Court, Northern District of California.

History

1. New section filed 7-1-2019 as an emergency; operative 7-1-2019 (Register 2019, No. 27). Pursuant to Penal Code section 5058.3, a Certificate of Compliance must be transmitted to OAL by 12-9-2019 or emergency language will be repealed by operation of law on the following day.

2. New section refiled 12-5-2019 as an emergency; operative 12-10-2019 (Register 2019, No. 49). Pursuant to Penal Code section 5058.3, a Certificate of Compliance must be transmitted to OAL by 3-9-2020 or emergency language will be repealed by operation of law on the following day.

3. New section refiled 3-9-2020 as an emergency; operative 3-10-2020 (Register 2020, No. 11). A Certificate of Compliance must be transmitted to OAL by 6-8-2020 or emergency language will be repealed by operation of law on the following day.

4. Certificate of Compliance as to 3-9-2020 order, including amendment of subsections (c), (c)(1), (d) and (d)(1), transmitted to OAL 6-8-2020 and filed 7-20-2020; amendments operative 7-20-2020 pursuant to Government Code section 11343.4(b)(3) (Register 2020, No. 30).

5. Change without regulatory effect amending subsection (d)(1) filed 7-1-2024 pursuant to section 100, title 1, California Code of Regulations (Register 2024, No. 27).