1. (a) No request for information by a casual requester shall be processed until the requester's true identity is established to the satisfaction of the department. Acceptable identification shall be:

   1. (1) A California driver's license.
   2. (2) A California identification card.
   3. (3) A foreign state driver's license.
   4. (4) Any other identification cards issued by a governmental agency.
   5. (5) A California State Bar membership card.

2. (b) No request for information submitted by mail or electronic interface by a casual requester shall be processed until the requester's true identity is established to the satisfaction of the department. Acceptable identification shall be the requester's:

   1. (1) California driver's license number.
   2. (2) California identification card number.
   3. (3) foreign state driver's license number.
   4. (4) identification document issued by a governmental entity that identifies the requester by name and contains an assigned identification number.
   5. (5) California State Bar membership card number.
3. (c) Additional documentation or security information, as determined by the department, may be requested at the time of the request to ensure the true identity of the casual requester.

Note: Authority cited: Section 1798.26, Civil Code; and Section 1651, Vehicle Code. Reference: Section 1798.26, Civil Code; and Sections 1808.21, 1801.22, 1808.45, 1808.46, 1808.47, 1810, 1810.2 and 1811, Vehicle Code.

History

1. Change without regulatory effect renumbering former section 320.38 to section 350.38 filed 7-19-93 pursuant to title 1, section 100, California Code of Regulations (Register 93, No. 30).

2. Amendment of section heading and subsections (a) and (b) filed 6-13-2001; operative 7-13-2001 (Register 2001, No. 24).

3. Amendment of section and Note filed 2-22-2010; operative 3-24-2010 (Register 2010, No. 9).

4. Amendment of subsection (a) filed 2-10-2026; operative 4-1-2026 (Register 2026, No. 7).