- (a) A business partner shall process transactions and control inventory according to the BPA Transaction Procedures and Inventory Requirements Handbook (Revised November 2011), which is hereby incorporated by reference.
- (b) All BPA second-line business partners who are licensed registration services must confirm the identity of the client by visually verifying the client's name with a state issued driver's license or identification card before conducting any work on a vehicle registration; confirm the client's name on the state issued driver's license or identification card matches the information contained in the registration documents; or confirm the client is authorized to make the requested registration changes.
- (c) All BPA second-line business partners shall submit the registration application and all required registration forms and documents to their first-line service provider no later than seven (7) departmental business days after acceptance of the customer fees or registration documents.
- (d) All BPA second-line business partners shall use their assigned and approved first-line service provider to conduct registration transactions.
- (e) All registration transactions processed by a BPA second-line business partner shall be processed at their approved site location. If a laptop is used to process or keep registration documents, the laptop shall be locked up and secured during non-business hours and shall not be removed from the approved site location without the express written permission from the BPA program administrator.
- (f) A business partner shall ensure business records are stored and secured in such a manner that the confidentiality of client information is maintained.
- (g) When a Bureau of Automotive Repair smog certificate is required to register a vehicle, a second-line business partner shall confirm the validity of the smog certificate directly with the Bureau of Automotive Repair before processing the registration transaction and shall provide the passing confirmation in the documentation submitted to their first-line service provider.
Note: Authority cited: Sections 1651 and 1685, Vehicle Code. Reference: Section 1685, Vehicle Code.
History
1. New section filed 7-5-2002 as an emergency; operative 7-5-2002 (Register 2002, No. 28). A Certificate of Compliance must be transmitted to OAL by 11-4-2002 or emergency language will be repealed by operation of law on the following day.
2. New section with repealer and new section refiled 11-4-2002 as an emergency; operative 11-4-2002 (Register 2002, No. 45). A Certificate of Compliance must be transmitted to OAL by 3-4-2003 or emergency language will be repealed by operation of law on the following day.
3. New section refiled 3-3-2003 as an emergency, including amendments; operative 3-3-2003 (Register 2003, No. 10). A Certificate of Compliance must be transmitted to OAL by 7-1-2003 or emergency language will be repealed by operation of law on the following day.
4. Certificate of Compliance as to 3-3-2003 order, including further amendment of section, transmitted to OAL 6-27-2003 and filed 8-11-2003 (Register 2003, No. 33).
5. Amendment filed 7-15-2004; operative 8-14-2004 (Register 2004, No. 29).
6. Amendment filed 2-22-2006; operative 3-24-2006 (Register 2006, No. 8).
7. Amendment filed 7-9-2007; operative 8-8-2007 (Register 2007, No. 28).
8. Amendment filed 5-22-2009; operative 6-21-2009 (Register 2009, No. 21).
9. Amendment filed 6-29-2012; operative 7-1-2012 pursuant to Government Code section 11343.4 (Register 2012, No. 26).
10. Redesignation of section as subsection (a) and new subsections (b)-(g) filed 11-5-2025; operative 11-5-2025 pursuant to Government Code section 11343.4(b)(3) (Register 2025, No. 45).