Cal. Code Regs. tit. 11, § 7612 – Delete Request and Opt-Out Platform Access.

(a) A data broker must access the DROP to download its selected consumer deletion list(s) at least once every 45 calendar days.
(b) A data broker may access the DROP manually or through automated means in formats supported by the DROP. If a data broker is unable to timely download its selected consumer deletions list(s) in compliance with subsection (a) through automated means for any reason, the data broker must manually download its consumer deletions list(s) through its DROP account.
1. (1) If a data broker's automated connection with the DROP fails and is not the result of the data broker's error, the data broker must notify the Agency of the connection failure in writing through its DROP account within 45 calendar days of its last access to the DROP.
(c) After a data broker downloads each consumer deletion list for the first time, all subsequent downloads of each list will only contain new or amended consumer deletion requests received after the data broker's most recent download.
1. (1) Upon request, the Agency will allow a data broker to re-download a complete consumer deletion list with all current consumer deletion requests for purposes of ensuring compliance with this Chapter, reconciling internal records, or completing the audit required by Civil Code section 1798.99.86. Such requests must be made in writing through the data broker's DROP account and specify the reason for the request.

Note: Authority cited: Section 1798.99.87, Civil Code. Reference: Section 1798.99.86, Civil Code.

1. New section filed 11-6-2025; operative 1-1-2026 (Register 2025, No. 45).