Ariz. Rev. Stat. § 41-3956 – Comprehensive performance measurement system; tracking system; wire transfer protocols; reporting requirements; definitions

A. The department shall:
1. 1. Establish and implement a comprehensive performance measurement system that requires all of the following:
  1. (a) Annual goals with measurable benchmarks for each housing program in this state.
  2. (b) Mechanisms for data collection and review to assess the effectiveness of the housing programs administered by the department.
  3. (c) Quarterly reporting to the president of the senate and the speaker of the house of representatives regarding program performance outcomes, suggested improvements for affordable housing, reductions in homelessness and other key metrics.
2. 2. Establish secure wire transfer protocols to mitigate fraud risks, including all of the following:
  1. (a) Dual authorization for all wire transfers that exceed $10,000.
  2. (b) Working within the department's authority to implement real-time fraud detection and reporting measures that are integrated into the financial management system.
  3. (c) Mandatory reconciliation and auditing of all wire transfers on a monthly basis.
3. 3. Engage the board of manufactured housing established by section 41-4009 to review regulatory fees associated with manufactured housing in this state to ensure alignment with regulatory costs. Any fee changes shall be approved by the board of manufactured housing. All complaints related to manufactured housing must be resolved within the United States department of housing and urban development guidelines pursuant to 24 Code of Federal Regulations part 3288.
4. 4. Establish a tracking system that monitors complaint resolution timelines. The department shall provide quarterly reports regarding any unresolved complaints to the board of manufactured housing, the president of the senate and the speaker of the house of representatives.
5. 5. Require all staff to complete a conflict of interest disclosure form annually, review all forms to determine whether there are any substantial interest disclosures and maintain a special file of all substantial interest disclosures.
B. The department shall report any instance of fraudulent activity involving state monies to the governor, the joint legislative budget committee and the auditor general within ten business days. The department shall initiate restitution efforts within thirty days after identifying the fraudulent activity.
C. For the purposes of this section:
1. 1. "Comprehensive performance measurement system" means a systematic process for tracking, evaluating and reporting on program outcomes, including establishing goals, performance benchmarks and measurable outcomes.
2. 2. "Wire transfer protocols" means secure processes and standards to prevent unauthorized financial transfers.