Ariz. Rev. Stat. § 20-240
A. Notwithstanding section 20-239, an insurer may post property and casualty insurance policies and endorsements that are subject to article 4.1 of this chapter pursuant to section 20-382 on the insurer's website instead of sending the policies and endorsements to the insured, if all of the following conditions are satisfied:
2. The insurer makes accessible each policy and endorsement:
4. The insurer agrees to respond to requests from the insured in a timely manner and to provide notice in the manner that the insurer customarily communicates with an insured: