1. A. A licensee shall maintain an audiometer and other hearing devices according to the manufacturer’s specifications.

2. B. If a licensee uses equipment that requires calibration, the licensee shall ensure that:

   1. 1. The equipment is calibrated at least every 12 months and according to the American National Standard Institution/Acoustical Society incorporated by reference and on file with the Department, with no future additions or amendments, and available from the American National Standards Institution at http://webstore.ansi.org; and
   2. 2. A written record of the calibration is maintained in the same location as the calibrated equipment for at least 36 months after the date of the calibration.

3. C. A licensee shall maintain a record according to A.R.S. § 32-3211 for each client with the following documents for at least 36 months after the date the licensee provided a service or dispensed a product while engaged in the practice of fitting and dispensing hearing aids:

   1. 1. The name, address, and telephone number of the client to whom services are provided;
   2. 2. A written statement from a licensed physician that the client has medical clearance to use hearing aids or a medical waiver signed by the client who is 18 years of age or older;

   3. 3. For each audiometric test conducted for the client, the:

      1. a. Audiometric test results by date and procedure used in evaluating hearing disorders or determining the need for dispensing a product or service,
      2. b. Name of the individual who performed the audiometric tests, and
      3. c. Signature of the individual who performed the audiometric tests;
   4. 4. A copy of the bill of sale required in R9-16-311(A)(7);
   5. 5. Documented verification of the effectiveness of the hearing aid required in R9-16-311(A)(6); and
   6. 6. The contracts, agreements, warranties, trial periods, or other documents involving the client.

Historical Note

Adopted effective June 25, 1993 (Supp. 93-2). Section repealed; new Section made by exempt rulemaking at 20 A.A.R. 1998, effective July 1, 2014 (Supp. 14-2).

Section repealed; new Section made by final expedited rulemaking at 26 A.A.R. 835, with an immediate effective date of April 8, 2020 (Supp. 20-2). Amended by final rulemaking at 32 A.A.R. 511 (February 27, 2026, Issue 9), effective April 6, 2026 (Supp. 26-1).