1. A. A licensee shall maintain equipment used by the licensee in the practice of audiology or the practice of speech-language pathology according to the manufacturer’s specifications.

2. B. If a licensee uses equipment that requires calibration, the licensee shall ensure that:

   1. 1. The equipment is calibrated a minimum of every 12 months and according to the American National Standard - Specifications for Audiometers S3.6-2018 (R2023), incorporated by reference and on file with the Department, with no future additions or amendments and available from the Standards Secretariat, c/o Acoustical Society of America, 1305 Walt Whitman Road, Suite 300, Melville, New York, 11747-4300, September 20, 2018; and
   2. 2. A written record of the calibration is maintained in the same location as the calibrated equipment for at least 36 months after the date of the calibration.

3. C. A licensee shall maintain the following records according to A.R.S. § 32-3211 for each client for at least 36 months after the date the licensee provided a service or dispensed a product while engaged in the practice of audiology, practice of speech-language pathology, or practice of fitting and dispensing hearing aids:

   1. 1. The client’s name, address, and telephone number;
   2. 2. The name or description and the results of each test and procedure used in evaluating speech, language, and hearing disorders or determining the need for dispensing a product or service; and

   3. 3. If a product such as a hearing aid, augmentative communication device, or laryngeal device is dispensed, a record of the following:

      1. a. The name of the product dispensed;
      2. b. The product’s serial number, if any;
      3. c. The product’s warranty or guarantee, if any;
      4. d. The refund policy for the product, if any;
      5. e. A statement of whether the product is new or used;
      6. f. The total amount charged for the product;
      7. g. The name of the licensee; and
      8. h. The name of the intended user of the product.

Historical Note

Adopted as an emergency effective July 12, 1982, pursuant to A.R.S. § 41-1003, valid for 90 days (Supp. 82-4). Emergency expired. Permanent rule R9-16-211 adopted effective January 14, 1983 (Supp. 83-1). Repealed effective March 14, 1994 (Supp. 94-1). New Section R9-16-211 made by exempt rulemaking at 20 A.A.R. 1998, effective July 1, 2014 (Supp. 14-2).

Section R9-16-211 repealed; new Section made by final expedited rulemaking at 26 A.A.R. 816, with an immediate effective date of April 8, 2020 (Supp. 20-2). Amended by final expedited rulemaking at 32 A.A.R. 521 (February 27, 2026, Issue 9), with an immediate effective date of February 5, 2026 (Supp. 26-1).