A. An administrator shall ensure that policies and procedures for medication services:
1. Include:
a. A process for providing information to a patient about medication prescribed for the patient including:
- i. The prescribed medication’s anticipated results,
- ii. The prescribed medication’s potential adverse reactions,
- iii. The prescribed medication’s potential side effects, and
- iv. Potential adverse reactions that could result from not taking the medication as prescribed;
b. Procedures for preventing, responding to, and reporting:
- i. A medication error,
- ii. An adverse reaction to a medication, or
- iii. A medication overdose; and
- c. Procedures to ensure that a patient’s medication regimen is reviewed by a medical practitioner to ensure the medication regimen meets the patient’s needs; and
2. Specify a process for review through the quality management program of:
- a. A medication administration error, and
- b. An adverse reaction to a medication.
B. An administrator shall ensure that:
1. Policies and procedures for medication administration:
- a. Are reviewed and approved by a medical practitioner;
b. Specify the individuals who may:
- i. Order medication, and
- ii. Administer medication;
- c. Ensure that medication is administered to a patient only as prescribed; and
- d. Cover the documentation of a patient’s refusal to take prescribed medication in the patient’s medical record;
- 2. Verbal orders for medication services are taken by a nurse, unless otherwise provided by law; and
3. A medication administered to a patient:
- a. Is administered in compliance with an order, and
- b. Is documented in the patient’s medical record.
C. An administrator shall ensure that:
- 1. A current drug reference guide is available for use by personnel members;
- 2. A current toxicology reference guide is available for use by personnel members; and
3. If pharmaceutical services are provided on the premises:
a. A committee, composed of at least one physician, one pharmacist, and other personnel members as determined by policies and procedures, is established to:
- i. Develop a drug formulary,
- ii. Update the drug formulary at least once every 12 months,
- iii. Develop medication usage and medication substitution policies and procedures, and
- iv. Specify which medications and medication classifications are required to be stopped automatically after a specific time period unless the ordering medical staff member specifically orders otherwise;
- b. The pharmaceutical services are provided under the direction of a pharmacist;
- c. The pharmaceutical services comply with A.R.S. Title 36, Chapter 27; A.R.S. Title 32, Chapter 18; and 4 A.A.C. 23; and
- d. A copy of the pharmacy license is provided to the Department upon request.
D. When medication is stored at an outpatient surgical center, an administrator shall ensure that:
- 1. Medication is stored in a separate locked room, closet, or self-contained unit used only for medication storage;
- 2. Medication is stored according to the instructions on the medication container; and
3. Policies and procedures are established, documented, and implemented for:
- a. Receiving, storing, inventorying, tracking, dispensing, and discarding medication, including expired medication;
- b. Discarding or returning prepackaged and sample medication to the manufacturer if the manufacturer requests the discard or return of the medication;
- c. A medication recall and notification of patients who received recalled medication;
- d. Storing, inventorying, and dispensing controlled substances; and
- e. If applicable, donated medicine according to A.R.S. § 32-1909.
- E. An administrator shall ensure that a personnel member immediately reports a medication error or a patient’s adverse reaction to a medication to the medical practitioner who ordered the medication and, if applicable, the outpatient surgical center’s director of nursing.
Historical Note
Adopted effective October 20, 1982 (Supp. 82-5). Section repealed, new Section adopted effective February 17, 1995 (Supp. 95-1). Section repealed; new Section made by final rulemaking at 9 A.A.R. 338, effective March 16, 2003 (Supp. 03-1). Section repealed; new Section made by exempt rulemaking at 19 A.A.R. 2015, effective October 1, 2013 (Supp. 13-2). Amended by exempt rulemaking at 20 A.A.R. 1409, pursuant to Laws 2013, Ch. 10, § 13; effective July 1, 2014 (Supp. 14-2). Amended by final rulemaking at 31 A.A.R. 2457 (July 25, 2025), effective August 30, 2025 (Supp. 25-3).