1. A. An administrator shall ensure that:

   1. 1. The requirements in subsection (B) and the patient rights in subsection (C) are conspicuously posted on the premises;
   2. 2. At the time of admission, a patient or the patient’s representative receives a written copy of the requirements in subsection (B) and the patient rights in subsection (C); and

   3. 3. Policies and procedures include:

      1. a. How and when a patient or the patient’s representative is informed of patient rights in subsection (C), and
      2. b. Where patient rights are posted as required in subsection (A)(1).

2. B. An administrator shall ensure that:

   1. 1. A patient is treated with dignity, respect, and consideration;

   2. 2. A patient is not subjected to:

      1. a. Abuse;
      2. b. Neglect;
      3. c. Exploitation;
      4. d. Coercion;
      5. e. Manipulation;
      6. f. Sexual abuse;
      7. g. Sexual assault;
      8. h. Seclusion;
      9. i. Restraint;
      10. j. Retaliation for submitting a complaint to the Department or another entity; or
      11. k. Misappropriation of personal and private property by the unclassified health care institution’s personnel members, employees, volunteers, or students; and

   3. 3. A patient or the patient’s representative:

      1. a. Is informed of the patient complaint process;
      2. b. Consents to photographs of the patient before the patient is photographed, except that a patient may be photographed when admitted to a health care institution for identification and administrative purposes; and

      3. c. Except as otherwise permitted by law, provides written consent to the release of information in the patient’s:

         1. i. Medical record, or
         2. ii. Financial records.

3. C. A patient has the following rights:

   1. 1. Not to be discriminated against based on race, national origin, religion, gender, sexual orientation, age, disability, marital status, or diagnosis;
   2. 2. To receive services that support and respect the patient’s individuality, choices, strengths, and abilities;
   3. 3. To receive privacy in care for personal needs;
   4. 4. To review, upon written request, the patient’s own medical record according to A.R.S. §§ 12-2293, 12-2294, and 12-2294.01;
   5. 5. To receive a referral to another health care institution if the provider is not authorized or not able to provide physical health services or behavioral health services needed by the patient; and
   6. 6. To receive assistance from a family member, representative, or other individual in understanding, protecting, or exercising the patient’s rights.

Historical Note

Adopted effective July 6, 1994 (Supp. 94-3). Section repealed; new Section made by exempt rulemaking at 19 A.A.R. 2015, effective October 1, 2013 (Supp. 13-2). Amended by exempt rulemaking at 20 A.A.R. 1409, pursuant to Laws 2013, Ch. 10, § 13; effective July 1, 2014 (Supp. 14-2).