- 1. “Consumer” means an individual, or the individual’s legal representative, who seeks to obtain, obtains, or has obtained an insurance product or service from a licensee that is to be used primarily for personal, family, or household purposes, and about whom the licensee has nonpublic personal information. Consumer can include a prospective applicant, policyholder, certificateholder, insured, or claimant.
- 2. “Customer” means a consumer who has a continuing relationship with a licensee under which the licensee provides one or more insurance products or services to the consumer that are used primarily for personal, family, or household purposes.
- 3. “Customer information” means nonpublic personal information and privileged information about a customer whether in paper, electronic, or other form, that is maintained by or on behalf of an insurance institution, insurance producer, or insurance support organization.
- 4. “Customer information systems” means the electronic, or physical methods used to access, collect, store, use, transmit, protect, or dispose of customer information.
- 5. “Insurance institution” has the meaning prescribed in A.R.S. § 20-2102(10).
- 6. “Insurance producer” means a person required to be licensed under A.R.S. Title 20, Chapter 2, Article 3 to sell, solicit, or negotiate insurance and includes a managing general agent as defined in A.R.S. § 20-311.
- 7. “Insurance support organization” has the meaning prescribed in A.R.S. § 20-2102(13).
- 8. “Licensee” means an insurance institution, insurance producer, or insurance support organization, but does not include a purchasing group or an unauthorized insurer in regard to the excess line business conducted under Title 20, Chapter 2, Article 5.
- 9. “Personal information” has the meaning prescribed in A.R.S. § 20-2102(19).
- 10. “Privileged information” has the meaning prescribed in A.R.S. § 20-2102(22).
- 11. “Service provider” means a person that maintains, processes, or otherwise is permitted access to customer information through its provision of services directly to a licensee.
The following definitions apply in this Article:
Historical Note
New Section made by final rulemaking at 10 A.A.R. 2260, effective July 13, 2004 (Supp. 04-2).