Ariz. Admin. Code § R20-4-214
C. Beginning on the effective date of this Section, corporate and business records of a bank operating in the state of Arizona are classified, and their retention periods are prescribed, according to the schedule in subsection (D). Retention periods are listed in subsection (D) using the notations, acronyms, and abbreviations listed in subsections (C)(1) through (20).
D. Retention Schedule
1. Accounting and Auditing
| a. | Accrual and bond amortization | 3 |
| b. | Audit report | 6 |
| c. | Audit work papers | 3 |
| d. | Bank call, income and dividend report | 5 |
| e. | Bill, statement, or invoice – paid | 7 |
| f. | Budget work papers | 2 |
| g. | Collateral vault “in-and-out” ticket | 1 |
| h. | Daily reserve computation | 1 |
| i. | Earnings report | 7 |
| j. | Expense voucher or invoice | 7 |
| k. | Financial statement | 7 |
| l. | Interoffice reconciliation | 1 |
| m. | Interoffice transaction | 1 |
| n. | Periodic statement for account owned by bank | 2 |
| o. | Reconcilement of deposits – due to bank | 2 |
| p. | Reconcilement register – due from bank | 2 |
| q. | Return and cash item register | 1 |
| r. | Service contract | 2 |
| s. | Treasury tax and loan account | 2 |
| t. | Unclaimed property record | 5 |
2. Administration
| a. | Articles of incorporation or association, bylaws or other record of organization | P | |
| b. | Bankers blanket bond-record showing compliance | 5AE | |
| c. | Bank examiner’s report | 7 | |
| d. | Capital note issuance and transfer record | P | |
| e. | Depreciation record – office equipment | 3 | |
| f. | Dividend check and register | 7 | |
| g. | Dividend check – outstanding | P | |
| h. | Expired policy insuring the bank | 3 AE | |
| i. | FDIC assessment base, record | 5 | |
| j. | FDIC certificate | P | |
| k. | Insurance policy number, record of premium paid and amount recovered | 3 AE | |
| l. | Legal proceedings when completed | 5 | |
| m. | Minute book of: | ||
| i. | Meetings of the board of directors | P | |
| ii. | Meeting of committees of the board of directors | P | |
| iii. | Shareholders’ meetings | P | |
| n. | Postage meter record book (from date of final entry) | 1 | |
| o. | Real estate documentation | 5 ATD | |
| p. | Report to directors | 3 | |
| q. | Stock issuance and transfer record | P | |
| r. | Required report to supervisory agency | 3 | |
| s. | Tax controversy or proceeding when completed | 7 | |
| t. | Tax record not material to any controversy | 7 | |
| u. | Voting list and proxies | 3 |
3. Collections
| a. | Collection payment record | 1 |
| b. | Collection receipt – carbon | 1 |
| c. | Collection register | 1 |
| d. | Coupon cash letter – outgoing | 1 |
| e. | Coupon envelope | 1 |
| f. | Customer file copy | 1 |
| g. | Incoming collection letter | 1 |
| h. | Incoming contract or note letter | 1 |
4. Customer service
| a. | Broker account holder – identification | 5 |
| b. | Broker’s confirmation | 3 |
| c. | Broker’s invoice | 3 |
| d. | Broker’s statement | 3 |
| e. | E-Bond application | 2 |
| f. | E-Bond sold or redeemed – record | 2 |
| g. | E-Bond transmittal letter | 2 |
| h. | Lock box daily receipts | 1 |
| i. | Night depository agreement | 1 AC |
| j. | Night depository daily record | 1 |
| k. | Safekeeping record and receipt | 5 |
| l. | Securities buy order and sell order | 3 |
5. Data processing (management information systems)
| a. | Back-up data (for reconstruction) daily, end of month, quarter, or year | 1 |
| b. | Disaster recovery program | P |
| c. | Film copy of every IRS financial reporting form | 6 |
| d. | Program change | P |
| e. | System, program and procedure manual | P |
6. Deposits
| a. | Account opened and account closed | 1 | |
| b. | Certificate of deposit purchase record | 7 | |
| c. | Check paid, withdrawal slip, and other debits to account | 7 | |
| d. | Club account check register | 1 | |
| e. | Club account coupon | 1 | |
| f. | SAR – for suspicious transaction under $10,000 | 5 | |
| g. | CTR – for transaction exceeding $10,000 | 5 | |
| h. | Customer authorization, resolution, and signature card | 6 AC | |
| i. | Deposit account record needed to reconstruct | 7 | |
| j. | Deposit and other credits | 7 | |
| k. | Dormant account – after closed or escheated | 7 ALC | |
| l. | Form 1096 and 1099 reports to IRS | 7 | |
| m. | Individual retirement account record | 7 | |
| n. | Interest check or other record of interest payment and reports | 7 | |
| o. | Internal management reports: | ||
| i. | Large balance | 1 | |
| ii. | Overdraft | 1 | |
| iii. | Public funds | 1 | |
| iv. | Service charges | 1 | |
| v. | Stop payment | 1 | |
| vi. | Uncollected funds | 1 | |
| vii. | Unposted item | 1 | |
| viii. | Zero balance | 1 | |
| p. | Ledger card | 5 AC | |
| q. | Power of attorney document | 7 ATD | |
| r. | Receipt for statement held at customer’s request | 1 | |
| s. | Record showing compliance with the following federal regulations. The state retention period applies unless, and until, it is preempted by federal law: | ||
| i. | Regulation CC, Expedited Funds Availability Act | 2 | |
| ii. | Regulation DD, Truth in Savings Act | 2 | |
| iii. | Regulation E, Electronic Funds Transfer Act | 2 | |
| t. | Returned statement and canceled checks | 6 | |
| u. | Statement | 6 | |
| v. | Stop payment order | 6 AE | |
| w. | Document used to request and receive Tax Identification Number | 6 | |
| x. | Transaction journal | 6 | |
| y. | Trial balance | 6 |
7. Due from banks
| a. | Advice from correspondent bank | 1 |
| b. | Bank statement | 1 |
| c. | Draft – original | 7 |
| d. | Draft register or copy | 1 AP |
| e. | Duplicate check – information and documentation pertaining to issuance | 7 |
| f. | Reconcilement register | 1 |
8. Due to banks
| a. | Account opened and account closed – reports | 1 |
| b. | Advice – copy | 1 |
| c. | Incoming cash letter memo for credit | 1 |
| d. | Incoming cash letter for remittance | 1 |
| e. | Reconcilement register (TTL) | 2 |
| f. | Reconcilement verification | 1 |
| g. | Resolution | 2 AC |
| h. | Signature card | 6 AC |
| i. | Trial balance (fiche) | 7 |
| j. | Undelivered statement, reconstruction available from bank records | 1 |
| k. | Undelivered statement, reconstruction not possible | 7 |
9. General
| a. | Address change order | 1 |
| b. | Affidavit from customer including affidavit of loss, forgery, or non-use of cashier’s check | 1 |
| c. | Writ of attachment or garnishment | 5 |
| d. | Attachment, release | 5 |
| e. | Armored car receipt | 1 |
| f. | Check book order | 1 |
| g. | Check book – receipt | 1 |
| h. | Court order memorandum record | 5 |
| i. | Notice of Protest | 1 |
| j. | Vault record – opening and closing | 1 |
| k. | Wire transfer debit entry and credit entry | 7 |
10. General ledger
| a. | Daily statement of condition | 3 |
| b. | General journal – if byproduct of posting the general ledger | 3 |
| c. | General journal – if used as book of original entry with description | 3 |
| d. | General ledger | 5 |
| e. | General ledger ticket – debit and credit | 2 |
11. International department
| a. | Broker account holder – identification | 5 |
| b. | Cable copy | 7 |
| c. | Cable requisition | 7 |
| d. | Collection paid | 1 |
| e. | Correspondence | 2 |
| f. | Draft | 7 |
| g. | Foreign collection register | 6 |
| h. | Foreign draft application | 6 |
| i. | Foreign draft – carbon | 2 ATD |
| j. | Foreign exchange remittance sheet or book | 6 |
| k. | Foreign financial account – record | 7 |
| l. | Foreign mail transfer application | 6 |
| m. | Foreign mail transfer – carbon | 2 ATD |
| n. | Foreign outstanding cash | 2 |
| o. | Foreign payment – incoming | 2 |
| p. | Letter of credit application | 2 |
| q. | Letter of credit ledger sheet | 7 |
| r. | Transfer outside of the United States in excess of $10,000 – record | 5 |
12. Investments
| a. | Bonds | ||
| i. | Amortization record | 6 | |
| ii. | Confirmation | 3 | |
| iii. | Safekeeping receipt | 2 | |
| b. | Broker’s securities | ||
| i. | Broker’s invoice | 3 | |
| ii. | Broker’s statement | 3 | |
| iii. | Report of lost or stolen securities | 3 | |
| iv. | Safekeeping advice | 2 | |
| v. | Taxpayer identification number | 5 | |
| c. | Commercial paper | ||
| i. | Broker’s advice | 2 | |
| ii. | Purchase order | 2 | |
| iii. | Remittance advice | 2 | |
| d. | Mortgage-backed securities | ||
| i. | Buy-and-sell agreement | 3 | |
| ii. | Commitment letter | 7 | |
| iii. | FHLMC and FNMA loan file | 7 | |
| iv. | GNMA certificate | 7 | |
| v. | Interest accrual record | 7 | |
| vi. | Monthly remittance report | 7 |
13. Loans. A bank shall keep each loan record listed for the period required by this subsection. These periods are measured from the date of final activity. A bank shall have and comply with its own record retention schedule that is consistent with this subsection. A bank may comply with this subsection by complying with a preemptive federal regulation, even if the federal regulation requires a shorter retention period than is listed in this subsection. This subsection does not prohibit record retention for longer periods than these state-required minimums for any reason, including a retention period established by preemptive federal law or regulation. Likewise, this Section does not prohibit a bank from keeping any type of record not required by this subsection.
| a. | All loans – general | ||
| i. | Application for loan approval | 6 | |
| ii. | Appraisal | 6 | |
| iii. | Borrower’s financial statement | 6 | |
| iv. | Charge-off record | 10 | |
| v. | Charged off note | 10 | |
| vi. | Collateral file | 6 | |
| vii. | Correspondence | 6 | |
| viii. | Credit file- all documentation | 6 | |
| ix. | Credit report | 6 | |
| x. | Daily proof and record | 6 | |
| xi. | Loan committee minutes | P | |
| xii. | Miscellaneous loan reports including new loan journal, paid loan journal, past due report, and transaction journal as original entry | 6 | |
| xiii. | Other documentation for reconstruction of loan | 2 | |
| b. | Commercial loans | ||
| i. | Application for loan denied | 12 M | |
| ii. | Bill of sale | 6 | |
| iii. | Borrowing resolution | 3 | |
| iv. | Business annual report (fiscal or year end) – after date of report | 3 | |
| v. | Business cash-flow analysis report – after date of report | 3 | |
| vi. | Business tax return – after date of return | 6 | |
| vii. | Commitment letter | 6 | |
| viii. | Copy of mortgage note or deed of trust | 6 | |
| ix. | Evidence of insurance | 6 | |
| x. | Guaranty | 6 | |
| xi. | Letter of credit | 6 | |
| xii. | Participation agreement | 6 | |
| xiii. | Promissory note | 6 | |
| xiv. | Purchase and sale agreement | 6 | |
| xv. | Security agreement | 6 | |
| xvi. | Title documentation | 6 | |
| xvii. | UCC filing | 6 | |
| c. | Consumer loans | ||
| i. | Application for loan denied, including adverse action notice | 25 M | |
| ii. | Collateral record | 6 | |
| iii. | Hazard insurance record | 6 | |
| iv. | Invoice | 6 | |
| v. | Life and disability insurance record | 6 | |
| vi. | Overdraft loan agreement | 6 | |
| vii. | Promissory note and modification agreement – copy | 6 | |
| viii. | Title documentation | 6 | |
| ix. | UCC filing – copy | 6 | |
| d. | Real estate loans | ||
| i. | Assignment of escrow | 6 | |
| ii. | Assumption | 6 | |
| iii. | Commitment letter | 6 | |
| iv. | Copy of deed of trust or mortgage note, as it may have been modified | 6 | |
| v. | Escrow analysis record | 6 | |
| vi. | Evidence of any FHA or PMI insurance required | 6 | |
| vii. | Hazard insurance | life of loan | |
| viii. | Proof of insurance excluding hazard | 6 | |
| ix. | Sales contract | 6 | |
| x. | Settlement sheet | 6 | |
| xi. | Survey | 6 | |
| xii. | Title documentation | 6 | |
| e. | Construction loans. In addition to the documents specified in subsection (d), a bank shall keep a record for a construction loan as specified in this subsection: | ||
| i. | Certificate of occupancy | 6 | |
| ii. | Construction progress report | 6 | |
| iii. | Contractor’s cost breakdown | 6 | |
| iv. | Disbursement documentation | 6 | |
| v. | Inspection report | 6 | |
| vi. | Residential construction specifications and material list | 6 |
14. Official checks and drafts
| a. | Affidavit, bond, indemnity agreement, other documentation supporting the issuance of a duplicate check or draft | 7 |
| b. | Bank draft | 3 |
| c. | Cashier’s check – canceled | 7 |
| d. | Cashier’s check register – copy | 7 |
| e. | Expense check – canceled | 7 |
| f. | Expense check register – copy | 7 |
| g. | Expense voucher or invoice | 7 |
| h. | Money order – bank or personal | 7 |
| i. | Money order register – copy | 7 |
| j. | Official check outstanding | P |
15. Personnel Records
| a. | Attendance record, and time card | 3 |
| b. | Authorization for payroll deduction | 2 |
| c. | Department of labor report | 5 |
| d. | Disability record | 5 |
| e. | Employee record and personnel folder | 5 |
| f. | Employment application | 3 AT |
| g. | Insurance record | 2 |
| h. | Payroll check | 2 |
| i. | Pension fund record | 10 |
| j. | Profit sharing fund record | 10 |
| k. | Rejected employee application | 2 |
| l. | Salary ledger or electronic data processing printout | 4 |
| m. | Salary receipt | 2 |
| n. | W-3 reconciliation of income tax withheld from wages | 3 |
| o. | W-4 withholding exemption certificate | 3 |
| p. | Wage and tax statement record (W-2) | 7 |
| q. | Wage differential documentation (Fair Labor Standards Act) | 3 |
16. Registered mail
| a. | Marine insurance book | 3 |
| b. | Record of incoming and outgoing registered mail | 1 |
| c. | Return receipt card | 3 |
17. Safe deposit vault
| a. | Access ticket or card | 6 |
| b. | Court order and correspondence | 6 |
| c. | Delivery of will, burial plot deed, insurance policy – receipt | 6 |
| d. | Forced entry record | 6 |
| e. | Lease or contract – closed account | 2 AC |
| f. | Ledger record of account | 1 |
| g. | Opened box contents – record and report | 7 |
| h. | Rent receipt – copy | 1 |
| i. | Sale to satisfy lien – record | 7 |
| j. | Signature card, authorization, and resolution | 6 AC |
18. Tellers
| a. | Mail teller envelope | 3 M |
| b. | Teller’s balancing recap or recap book | 1 |
| c. | Teller’s cash ticket – original and carbons | 1 |
| d. | Teller’s cash shipment record | 1 |
| e. | Teller’s exchange ticket | 1 |
| f. | Teller’s machine tape | 1 |
19. Transit, proof, and clearing
| a. | ACH entry | 6 |
| b. | Advice of correction to deposit | 2 |
| c. | Clearinghouse settlement sheet – recapitulation of checks delivered to the clearinghouse or federal reserve | 2 |
| d. | Record of items processed | 6 |
| e. | Proof machine tape or other record | 2 |
| f. | Receipt for transit letter | 1 |
| g. | Return item letter | 5 |
20. Trust department administration
| a. | Appraisal of real or personal property held as a trust asset | 3 AC |
| b. | Correspondence | 3 AC |
| c. | Decree or receipt and release | 3 AC |
| d. | Fee record and supporting data | 3 AC |
| e. | Intermediate and final account | 3 AC |
| f. | Legal documentation including judgment, court order, and legal opinion | 3 AC |
| g. | Paid bill | 3 AP |
| h. | Real estate insurance policy | 1 AE |
| i. | Real estate and mortgage document | 3 AC |
| j. | Receipt for asset received or delivered | 3 AC |
| k. | Record of asset tax cost | 3 AC |
| l. | Summary card, original instrument, agreement and amendment, and letters of appointment | 3 AC |
| m. | Synopsis sheet | 3 AC |
21. Corporate trust
| a. | Bond registration journal | 3 AC |
| b. | Bond – canceled | 7 |
| c. | Indemnity bond | P |
| d. | Certification | 2 |
| e. | Coupon envelope | 6 M |
| f. | Coupon – canceled | 6 M |
| g. | Customer receipt | 7 |
| h. | Dividend and coupon record | 3 AC |
| i. | Dividend and interest disbursement check and list | 3 AC |
| j. | General ledger ticket | 2 |
| k. | Legal paper | P |
| l. | Copy of canceled stock certificate, original returned to customer | 1 |
| m. | Stock registration journal | 3 AC |
| n. | Stock transfer memo | 1 |
| o. | Stock transfer receipt | 1 |
| p. | Tax return | 3 AC |
| q. | Transfer – supporting papers | 3 AC |
| r. | Transfer journal | 3 AC |
| s. | Transfer tax waiver | 3 AC |
| t. | Trust ledger – corporate | 7 |
22. Personal trust
| a. | Record of previously discharged fiduciary | ||
| i. | Accounting | 3 AC | |
| ii. | Decree | 3 AC | |
| iii. | Receipt and release | 3 AC | |
| b. | Accounting – recorded | 3 AC | |
| c. | Advice of payment – securities department regarding bond and coupon collection | 3 AC | |
| d. | Appraisal | ||
| i. | Real property | 3 AC | |
| ii. | Personal property | 3 AC | |
| e. | Asset delivery receipt | 3 AC | |
| f. | Authorization | ||
| i. | By co-fiduciary | P | |
| ii. | By consultant | P | |
| g. | Approval | 5 | |
| i. | By co-fiduciary | P | |
| ii. | By consultant | P | |
| h. | Broker’s statement | 7 | |
| i. | Buy and sell order | 7 | |
| j. | Cash documentation | ||
| i. | Customer cash and asset statement | 7 | |
| ii. | Cash and security journal | 7 | |
| iii. | Cash trial balance | 1 | |
| k. | Common trust fund annual report | 10 | |
| l. | Correspondence | ||
| i. | Transfer letter | 3 AC | |
| ii. | Claim letter | 3 AC | |
| m. | Coupon collection letter | 7 | |
| n. | Court accounting and petition | 7 | |
| o. | Daily transaction journal | 6 M | |
| p. | Debits and credits – daily | 1 | |
| q. | Documentation necessary to support account decision | 3 AC | |
| r. | Tax Documentation | ||
| i. | Federal estate tax return | 10 | |
| ii. | State estate tax return | 10 | |
| iii. | Tax-related work papers | 10 | |
| iv. | Federal gift tax return | 10 | |
| s. | Fee calculations and supporting data | 1 | |
| t. | Income tax return | ||
| i. | Federal | 3 AC | |
| ii. | State | 3 AC | |
| u. | Inventory | 3 AC | |
| v. | Investment review and related material | 3 AC | |
| w. | Minutes | ||
| i. | Investment committee | P | |
| ii. | Trust committee | P |
23. Other personal trust records
| a. | Legal opinion | 3 AC |
| b. | Correspondence related to legal opinion | 3 AC |
| c. | Paid bill | 7 |
| d. | Review and recommendation | 3 AC |
| e. | Safekeeping record and receipt | 3 AC |
| f. | Security ledger sheet | P |
| g. | Trust check | 10 |
| h. | Trust entry – original | 3 AC |
| i. | Trust or agency agreement – original | 3 AC |
| j. | Vault withdrawal and deposit ticket | 7 |
| k. | Will – certified copy | P |
| l. | Work papers supporting tax return | 7 |
24. Trust Investments
| a. | Annual report | ||
| i. | Common trust fund | 10 | |
| ii. | Pooled fund | 10 | |
| b. | Valuation | ||
| i. | Common trust fund | 10 | |
| ii. | Pooled fund | 10 | |
| c. | Minutes | ||
| i. | Investment committee | P | |
| ii. | Administrative committee | P | |
| d. | Investment order and broker’s confirmation | 3 AC | |
| e. | Investment review and related material | 3 AC | |
| f. | Correspondence | 3 AC | |
| g. | Summary of annual account activity | 3 AC |
25. Wire transfer
| a. | Incoming wire log | 1 |
| b. | Outgoing wire log | 1 |
| c. | Transmission record | 7 |
| d. | Wire transfer request | 7 |
Former Rule 14. R20-4-214 recodified from R4-4-214 (Supp. 95-1). Amended by final rulemaking at 7 A.A.R. 4142, effective September 12, 2001 (Supp. 01-3). Missing notation in subsection (D)(1)(j) corrected as proposed at 7 A.A.R. 2491 (Supp. 20-1). Amended by final rulemaking at 29 A.A.R. 1919 (September 1, 2023), effective October 8, 2023 (Supp. 23-3).