(a) The Division of Youth Services requires every youth placed in division custody to be afforded the opportunity to communicate via telephonic methods with:
- (1) The youth’s parents or guardians;
- (2) The youth’s immediate family members; and
- (3) Other positive individuals in the youth’s life.
(b) During the intake and assessment process:
(1)
- (A) The youth’s approved telephone list shall be compiled by the division Services Coordinator.
- (B) Any changes made to the approved telephone list shall be completed by the youth’s facility case manager; and
- (2) Youth shall be made aware of the telephone communication procedures as outlined in the division Student Handbook.
(c)
- (1) Each facility or program shall allow a youth to make one (1) telephone call per week to his or her immediate family or any other approved person.
- (2) The opportunity to make additional calls shall be afforded as a privilege in the behavior management system.
- (d) Youth shall not be permitted to speak with incoming callers until the caller’s identity has been authenticated.
(e)
- (1) Under no circumstances shall a youth be denied the opportunity to communicate with his or her attorneys or the court.
- (2) Calls to attorneys or the courts shall not be monitored.
- (f) Facility staff shall maintain a telephone call log sheet for all incoming and outgoing telephone calls that the youth makes.