As used in this section and 9 CAR § 100-332:

1. (1) “Authorized family member” means a youth’s legal guardian or legal custodian, including custodial parent, or other adult recognized by the Division of Youth Services or the court as having a bona fide relationship in loco parentis with the youth;
2. (2) “Grievance” means a formal, written complaint by a youth or his or her representative;
3. (3) “Grievance officer” means a trained and impartial employee designated by the Division of Youth Services to review, investigate, and respond to a grievance;
4. (4) “Grievant” means the youth on whose behalf a grievance is submitted; and

5. (5) “Youth” means an individual between the ages of ten (10) and twenty (20):

   1. (A) Committed by a circuit court to the physical custody of the Division of Youth Services; and
   2. (B) Receiving services at a secure residential treatment facility or program operated by the Division of Youth Services or a vendor under contract with the Division of Youth Services.