1. (a) Upon receipt of the DR referral from the Child Abuse Hotline, the Differential Response (DR) Supervisor or designee will:

   1. (1) Determine if the referral meets the criteria for differential response by completing a child maltreatment history check on the family to determine if there is an open case or investigation;
   2. (2) Contact the DR Program Manager or designee to reassign the DR to the investigative pathway if it does not meet DR criteria; and
   3. (3) Review and assign differential response reports to the appropriate DR Worker no later than two (2) hours after receipt of reports, excluding evenings, weekends, and holidays, provided initial face-to-face contact with the victim child or children and at least one (1) parent/caregiver is made in the home within seventy-two (72) hours of receipt of initial hotline report.
2. (b) The DR Program Manager or designee will reassign the referral to the investigative pathway (hotline call not required) if the DR referral is determined to be ineligible.

Codification Notes: This section as promulgated prior to codification into the Code of Arkansas Rules provided as follows: "02/2025"