(a) Custodial party reimbursement.

1. (1)

   1. (A) The Office of Child Support Enforcement will make every effort to ensure that payments are posted and disbursed correctly.
   2. (B) However, if the office made an error, if payments were made by a check on which a stop payment order was placed, or if an adjustment was made by the Internal Revenue Service to a collection previously disbursed, the office will seek reimbursement for the overpayment.

2. (2)

   1. (A) The office will attempt to recover overpayments by requesting instruction from custodial parties regarding how they wish to repay an overpayment.
   2. (B) Custodial parties will be given the option to choose to permit the overpayment to be repaid by:

(i) Recoupment; or

1. (ii) Repaying the overpayment directly either in full or in installment agreements.

   1. (C) Instruction will be solicited from a custodial party in writing and those instructions must be given to the office in writing.
2. (3) Custodial parties who have not made arrangements to repay an overpayment may be certified for state tax offset, as described in this document, 9 CAR § 8-102.

(b) Refunds to the noncustodial parent.

1. (1) Refunds to the noncustodial parent will be made only if the office made an error that resulted in the overpayment.

2. (2)

   1. (A) The noncustodial parent must initiate the request for a refund.
   2. (B) The request must be in writing and indicate that the noncustodial parent understands that refunding money will create an overpayment for the custodial party.