- (a) “Locate” means obtaining information concerning the physical whereabouts and verifying information regarding the address, employment, and/or financial ability of a parent to provide support.
(b)
- (1) Any IV-D child support agency may request information regarding the assets or whereabouts of a noncustodial parent from any individual, financial entity, business, or corporation, as defined in state law.
- (2) The information requested or a statement that no information is available must be sent to the Office of Child Support Enforcement within thirty (30) days of the receipt of the request.
- (3) A business or financial entity shall be liable for civil penalties of up to one hundred dollars ($100) for each day after the thirty-day period in which it fails to provide the information.
- (4) Any business, financial entity, officer, agent, or employee of such entity participating in good faith and providing information requested is immune from liability and suit for damages that might otherwise result from the release of the information to the office.
(c)
- (1) The caseworker is required to access all appropriate locate resources, including FPLS, and evaluate the responses within seventy-five (75) calendar days of determining that location is necessary.
- (2) Repeated attempts must be made quarterly or immediately upon receipt of new information.
- (3) These attempts may be automated but must include accessing Division of Workforce Services screens.
- (4) FPLS must be accessed at least annually.
- (5) Within twenty (20) calendar days of determining the noncustodial parent is in another state, the caseworker must request assistance from the Central Registry in that state.