(a) Arkansas is the initiating state when it requests the assistance of the child support program of another state, tribe, or country because it:

1. (1) Is unable to use its long-arm statute for the establishment of paternity and support; or
2. (2) Requires assistance in the enforcement or modification of an obligation.

(b)

1. (1) If paternity or support has not been established, the local office should attempt use of long-arm jurisdiction as outlined in Long-Arm Jurisdiction, 9 CAR § 2-1401 et seq., to establish paternity and support whenever appropriate.

2. (2) When a noncustodial parent is located in another jurisdiction, the case must be referred to the other jurisdiction within twenty (20) days of determining:

   1. (A) That intergovernmental services are needed; and
   2. (B) The receipt of all necessary information.

(d) When the responding state requests information, the local Arkansas Office of Child Support Enforcement office must:

1. (1) Provide that information within thirty (30) calendar days; or
2. (2) Notify the responding state when the information can be provided.