(1) Good cause is a term used to identify cases where recipients of Medicaid, SNAP, or TEA are excused from cooperating with child support establishment and/or enforcement services.
(2) Good cause may be made at any time during the life of a case.
(3) It should be submitted by the custodial party to the Department of Human Services when the custodial party believes cooperation with the Office of Child Support Enforcement would not be in the best interest of the child or would create a risk of harm to the child or the custodial party.
(4)
(A) When the office is notified of a good cause claim, the office will immediately discontinue activity on the case.
(B) If the claim is denied, then appropriate child support activities will resume.
(b) In cases where the noncustodial parent has been referred to the office because he or she is a recipient of SNAP, but the custodial party does not receive any assistance through the department, and the custodial party notifies the office that continuing to enforce the case is a danger to the custodial party or the children on the case, the office will close the child support enforcement case and notify the department.