- (a) Each carrier shall cause to be transported with reasonable dispatch as defined in 27 CAR § 110-1901(2) each shipment accepted by it for transportation.
- (b) Whenever a carrier is unable to make a pickup of a shipment on the date specified (or during the period of time specified, where that is permitted under 27 CAR § 110-1901(2)(B)) the carrier shall notify the shipper of the delay and the date on which the shipment will be picked up.
(c) Whenever a carrier is unable to make delivery of a shipment on the date specified (or during the period of time specified, where that is permitted under 27 CAR § 110-1901(2)(B)) the carrier shall notify the shipper of the:
- (1) Delay;
- (2) Reason for such delay;
- (3) General condition and location of the shipment; and
- (4) Date and time on which delivery will be made.
- (d) The notice required in subsections (b) and (c) of this section shall be by telephone, telegraph, or in person at the carrier's expense, and shall be given as soon as it becomes apparent to the carrier that a delay is imminent.