(a)

1. (1) Outreach activities are to inform and educate community organizations in order to obtain referrals for individuals who may be eligible for Division of State Services for the Blind program services.
2. (2) Activities include staying in touch with key community organizations that can identify and refer potential clients.
3. (3) Outreach follow-up activities can include personal contacts, phone communications, news releases, mail-outs, special events, public service announcements (PSAs), etc.
4. (4) All Division of State Services for the Blind counselors are responsible for conducting outreach.

(b) Outreach means that a counselor will:

1. (1) Establish and maintain a good working relationship with potential referral sources;
2. (2) Maintain efficient and accurate referral sources;
3. (3) Respond to requests and schedules in a timely manner;
4. (4) Make presentations to individuals and groups; and
5. (5) Keep appointments and visits.

(c) The counselor should develop working relationships with:

1. (1) Physicians;
2. (2) Public officials;
3. (3) County and state employees;
4. (4) Area agencies on aging;
5. (5) Aging network personnel;
6. (6) Senior center staff and programs;
7. (7) Health-related organizations;
8. (8) The Division of Workforce Services;
9. (9) County health nurses;
10. (10) Department of Human Services staff;
11. (11) Other potential referral agencies and sources in the respective area of service; and
12. (12) Service organizations, such as Lions Clubs.