(a) Division of State Services for the Blind consumers and potential consumers are afforded certain rights with respect to the following principles:

1. (1) Timeliness of:

   1. (A) Services;
   2. (B) Decisions; and
   3. (C) Notifications;
2. (2) Nondiscriminatory availability of services;
3. (3) Confidentiality of consumer files;
4. (4) Informed choice;
5. (5) Allowances for exemptions to policy limitations under reasonable extenuating circumstances; and
6. (6) An opportunity to appeal decisions regarding their planned services or their eligibility for such services.