(a) The procedure to be used by staff to file complaints against their supervisors shall be as follows:

1. (1) The grievant shall inform the immediate supervisor of the person with whom she or he has a grievance; and
2. (2) The immediate supervisor shall meet with the parties and mediate the grievance.

(b)

1. (1) If no satisfactory solution can be reached, then the immediate supervisor and the complaining parties will meet with the Executive Director of the Arkansas Fire and Police Pension Review Board.
2. (2) If the executive director is also unsuccessful in reaching a solution satisfactory to all parties, the matter shall be referred to the Board of Trustees of the Arkansas Local Police and Fire Retirement System.