1. (a) Vacant and changed numbers.

   1. (1) Each LEC shall intercept calls to vacant and changed numbers until the numbers are:

      1. (A) Assigned;
      2. (B) Reassigned; or
      3. (C) No longer listed in the directory.
   2. (2) When a customer’s telephone number is changed at the request of the LEC, the LEC shall intercept all calls to the customer’s former number until a new directory is distributed.

2. (b) Incorrect directory listings.

   1. (1) Each LEC shall intercept all calls to a number listed incorrectly in the telephone directory until a:

      1. (A) New directory is distributed; or
      2. (B) Correction sheet is mailed to each customer.
   2. (2) In the event of a directory listing error, the corrected information shall be maintained in the files of the information operator and the correct telephone number furnished when the listing is requested.

Codification Notes: This section was promulgated as Rule 9.05 of the Telecommunications Providers Rules prior to codification in the Code of Arkansas Rules.