As used in this part:

1. (1) “Active power” means the time average of the values of the instantaneous power, the average being taken over one (1) period;
2. (2) “Apparent power” means the product of the effective values of the current and the voltage;
3. (3) “Applicant” means any person or entity requesting utility service, except as excluded by the exception in the Arkansas Public Service Commission's General Service Rules, 23 CAR § 455-301(b);

4. (4)

   1. (A) “Basic reference standard” means those standards with which the values of the electrical units are maintained in the laboratory.
   2. (B) Those standards also serve as the starting point of the chain of sequential measurements carried out in the laboratory;
5. (5) “Burden” means the impedance of the circuit connected to the secondary winding of an instrument transformer;

6. (6) “Business office” means a utility office where an individual may:

   1. (A) Arrange for service connection;
   2. (B) Make or arrange payments on his or her bill; and
   3. (C) Ask questions regarding service or the status of his or her account;
7. (7) “Calibration” means the making of adjustments necessary to bring operating characteristics into substantial agreement with standardized scales or markings;
8. (8) “Commission” means the Arkansas Public Service Commission;
9. (9) “Customer” means any person or entity that has applied for and agreed to pay for utility service;
10. (10) “Demand” means the average value of power over a specified interval of time;
11. (11) “Demand register” means a mechanism, for use with an accumulating electricity meter, that indicates maximum demand and also registers electric energy;
12. (12) “Display” means to have an item conspicuously available for public inspection in the public reception area of each utility business office;
13. (13) “Emergency” means an unexpected serious occurrence or situation that calls for immediate action;
14. (14) “Instrument transformers” means a transformer that reproduces in its secondary circuit, in a definite and known proportion, the voltage or current of its primary circuit, with the phase relation substantially preserved;

15. (15) “Interruption of service” means temporarily stopping service for:

    1. (A) Maintenance;
    2. (B) Testing;
    3. (C) Repair; or
    4. (D) Safety;
16. (16) “Laboratory secondary standards” means standards that are used in the routine calibration tasks of the laboratory;
17. (17) “Outage” means an unplanned temporary loss of utility service caused by a malfunction of or damage to utility facilities;
18. (18) “Portable standard watt-hour meter” means a portable watt-hour meter principally used as a standard for testing other watt-hour meters;
19. (19) “Power factor” means the ratio of active power (kW) to apparent power (kVA);
20. (20) “Public utility” or “utility” means a jurisdictional utility as defined by Arkansas Code § 23-1-101;
21. (21) “Standardizing laboratory” means a laboratory responsible for maintaining basic reference standards and assigning values to the working standards used for the testing of electricity meters and auxiliary devices;

22. (22) “Tariff” means a rate schedule, service regulation, or other document required to be:

    1. (A) Filed as a tariff by the Arkansas Public Service Commission's Rules of Practice and Procedure, 23 CAR pt. 462; and
    2. (B) Approved by the Arkansas Public Service Commission or by operation of law;

23. (23)

    1. (A) “Test amperes — test current (TA)” means the current specified by the manufacturer for the main adjustment of the meter (heavy-load or full-load adjustment).
    2. (B) It has been identified as a “TA” on revenue meters manufactured since 1960.
    3. (C) The main adjustment of a meter used with a current transformer may be made either at the test current or at the rated secondary current of the transformer;
24. (24) “Transport standards” means standards of the same nominal value as the basic reference standards of a laboratory, and preferably of equal quality, which are regularly intercompared with the basic group but are reserved for periodic interlaboratory comparison tests to check the stability of the basic reference group;

25. (25)

    1. (A) “Trouble report” means any verbal or written report given to a utility concerning an operational problem with facilities or equipment.
    2. (B) Billing complaints shall not be considered trouble reports for the purpose of this definition; and

26. (26) “Utility service” means service:

    1. (A) Provided by a public utility; and
    2. (B) Subject to regulation by the Arkansas Public Service Commission.

Codification Notes: “kW” refers to kilowatt. "kVA" refers to kilovolt-ampere.