1. (a) Each utility shall have tariffs containing the following information on file with the Arkansas Public Service Commission and available for inspection by customers in each utility business office open to the public (see also 23 CAR § 455-201(d) of the General Service Rules, 23 CAR pt. 455, or 23 CAR § 466-201(d) of the Telecommunications Providers Rules, 23 CAR pt. 466.

2. (b) Table or tables of contents or index or indexes.

   1. (1)

      1. (A) The table or tables of contents or index or indexes shall describe each section contained in the tariff.
      2. (B) Tables of contents or indexes shall have sufficient detail so that a particular type of equipment, policy, etc. can be located.
   2. (2) A revised table of contents and/or index shall be filed with any revised tariff that makes the current table or tables of contents and/or index or indexes obsolete.
   3. (3) Tariff sections consisting of more than ten (10) pages shall include a separate table of contents listing each major subsection and subpart.

3. (c) Rate schedules.

   1. (1)

      1. (A) Rate schedules shall incorporate:

4. (i) The amounts charged for services rendered; and

   1. (ii) Any other information required to identify or quantify a utility's services or rates.

      1. (B) The rates, conditions of service, character of service, etc. associated with special contracts shall be included as a separate tariff schedule along with a copy of the contract or redacted contract if subject to a protective order.

      2. (C) The term "special contracts" does not include:

         1. (i) Special assembly requests; or
         2. (ii) One-time construction orders.

   2. (2) Each rate schedule shall contain the following information unless inappropriate to that schedule's character or class of service:

      1. (A) The service area of LECs.

         1. (i) The service area is the city, town, or other area to which the schedule applies.
         2. (ii) Local exchange area tariff maps and legal descriptions that adequately define the different rate areas, e.g., base rate or rural areas and special zones;

      2. (B) Customer class.

         1. (i) Customer classes may include, for example, residential, commercial, or large power classes.
         2. (ii) The description of customer classes shall include additional appropriate descriptions such as:
5. (a) (a) Interruptible;

6. (b) (b) Time of use; and

   1. (c) (c) Off-peak;

      1. (C) Availability of service. Classification of premises or customers to which the schedule applies;

      2. (D) Character of service.

         1. (i) Electric utilities. Where applicable, the tariff shall state the service voltage, phase, and frequency of electricity for electrical service.
         2. (ii) Natural gas utilities.
7. (a) (a) The tariff shall state the established absolute pressure base, the assumed atmospheric pressure, and the normal gauge pressure at which natural gas is supplied to customers' piping.

8. (b) (b) The tariff shall state the minimum average heating value of natural gas delivered to its distribution plant or plants;

   1. (E) Rates. Rates shall be shown in schedule form;

      1. (F) Minimum charges. Where applicable, the tariff shall state all minimum charges with their terms and conditions;
      2. (G) Additional charges. Examples of additional charges include the adjustment riders applicable to the schedule such as fuel adjustment, cost of gas adjustment, etc.;
      3. (H) Special conditions. Where applicable, the tariff shall state any special conditions applied to the customers by rate schedule; and

      4. (I) Term of contract. The tariff shall state the minimum period for which service will be rendered under the schedule.

         1. (d) Separate, additional schedules required.

   2. (1)

      1. (A) Riders to the rate schedules shall:

         1. (i) Be filed as separate tariff schedules; and
         2. (ii) Not be incorporated on the same tariff sheet or sheets with the rate schedules of the customer classes.
      2. (B) The rider shall describe the terms of payment including a list of the rate schedules to which the terms apply.

   3. (2) Adjustment riders.

      1. (A) Adjustment riders shall be filed for all adjustments such as the:

         1. (i) Cost of fuel adjustment; and
         2. (ii) Cost of debt adjustment.

      2. (B) These riders shall set forth:

         1. (i) The adjustment; and
         2. (ii) Any special conditions contained therein.

   4. (3) Charges related to customer activity.

      1. (A) Charges associated with deposits, membership fees, returned check fees, reconnect fees, meter test fees, and other charges related to customer activity shall be listed on a separate sheet entitled “Charges Related to Customer Activity.”
      2. (B) Information required by the General Service Rules, 23 CAR pt. 455, and the Telecommunications Providers Rules, 23 CAR pt. 466, is contained in Appendix 7-2 to this subpart.
   5. (4) Miscellaneous charges. Miscellaneous charges are any rates or charges for equipment or service not included in another tariff section.

9. (e) Rules and policies.

   1. (1)

      1. (A) Utilities are not required to file customer service regulations already addressed in any Arkansas Public Service Commission rules.
      2. (B) Rules adopted by a utility that supplement the requirements of Arkansas Public Service Commission rules shall be filed as tariffs with the Arkansas Public Service Commission.
   2. (2) Policies required by 23 CAR §§ 466-508(b) and 466-509(b) of the Telecommunications Providers Rules, 23 CAR pt. 466, or by 23 CAR §§ 455-509(b), 455-510(c), 455-511(b), and 455-619(a) of the General Service Rules shall be filed as tariffs with the Arkansas Public Service Commission.

10. (f) Extension of facilities.

    1. (1) Each utility shall set forth in its tariffs the conditions and circumstances under which line extension or extensions of service will be made, including the methods of computing the contribution in aid of construction.
    2. (2) The method may permit equal or proportional distribution of excess construction costs to multiple applicants requesting service at the same time in the immediate area.

11. (g) Natural gas utility requirements.

    1. (1) Minimum heating value for natural gas.

       1. (A) Each natural gas utility shall file as a tariff the minimum heating value for natural gas.
       2. (B) See 23 CAR § 464-602(b) of Special Rules — Gas, 23 CAR pt. 464.

    2. (2) Base or absolute natural gas pressure.

       1. (A) Each natural gas utility shall file as a tariff the value of its base or absolute pressure.
       2. (B) See 23 CAR § 464-603 of Special Rules — Gas, 23 CAR pt. 464.

    3. (3) Normal gauge pressure for natural gas.

       1. (A) Each natural gas utility shall file as a tariff the normal gauge pressure at which natural gas will be supplied through the meter to a customer's piping.
       2. (B) See 23 CAR § 464-604(d) of Special Rules — Gas, 23 CAR pt. 464.

    4. (4) Natural gas curtailment policy.

       1. (A) Each natural gas utility shall file as a tariff its policy governing the curtailment of natural gas service to customers.
       2. (B) See 23 CAR § 464-306 of Special Rules — Gas, 23 CAR pt. 464.

12. (h) Electric utility requirements.

    1. (1) Nominal electric voltage.

       1. (A) Each electric utility shall file as a tariff the nominal voltage to be supplied to a customer.
       2. (B) See 23 CAR § 463-601(a)(2) of Special Rules — Electric, 23 CAR pt. 463.

    2. (2) Test method for in-service electric meters.

       1. (A) Each electric utility shall file as a tariff the test method to be used for in-service meters.
       2. (B) See 23 CAR § 463-708(b) of Special Rules — Electric, 23 CAR pt. 463.

    3. (3) Electric voltage verification plan.

       1. (A) Each electric utility shall file as a tariff its plan for verifying voltage standards at each distribution substation.
       2. (B) See 23 CAR § 463-601(c)(2)(C) of Special Rules — Electric, 23 CAR pt. 463.

    4. (4) Electric utility emergency curtailment plan. Each electric utility shall:

       1. (A) File as a tariff its emergency curtailment plan;
       2. (B) Maintain and update its plan as necessary; and

       3. (C) Provide a report to the Arkansas Public Service Commission subsequent to any emergency curtailment.

          1. (i) Service area maps. Each jurisdictional utility that provides service in an allocated area shall:
    5. (1) Provide an electronic file or files showing a current map or maps of its service territory boundaries; and
    6. (2) Also provide an electronic file or files containing a legal description or descriptions of its allocated area.

Codification Notes: This section was promulgated as Rule 7.03 of the Rules of Practice and Procedure prior to codification in the Code of Arkansas Rules.