- (a) Each utility shall keep records of all detected or documented service outages.
- (b) Each record shall include the time, date, location, duration, cause, and extent of each outage.
- (c) Utilities shall keep the records at least two (2) years.
Codification Notes: This section was promulgated as Rule 7.07 of the General Service Rules prior to codification in the Code of Arkansas Rules.