A utility may charge an Arkansas Public Service Commission-approved collection fee under the following conditions:

1. (1) The last day to pay, as printed on the shut-off notice, has passed; and

2. (2)

   1. (A) A utility employee:

      1. (i) Accepts payment at the premises under 23 CAR § 455-609(b)(1); or
      2. (ii) At the customer’s request, visits the premises to collect.
   2. (B) The employee must leave a notice as described in 23 CAR § 455-609(b)(2) at the premises if the requesting customer is not there as agreed.

Codification Notes: This section was promulgated as Rule 6.11 of the General Service Rules prior to codification in the Code of Arkansas Rules.