(a) The following are the events that gaming devices must immediately report to the central monitoring system, in real-time:
- (1) Power resets or power failure;
(2) Handpay conditions (amount needs to be sent to the system):
- (A) Gaming device jackpot (an award in excess of the single win limit of the gaming device);
- (B) Cancelled credit handpay; and
- (C) Progressive jackpot (as per gaming device jackpot, above);
(3)
- (A) Door openings (any external door that accesses a critical area on the gaming device).
- (B) Door switches (discrete inputs to the interface elements) are acceptable if their operation does not result in redundant or confusing messaging;
(4) Bill acceptor errors (subdivisions (a)(4)(A) and (B) of this section should each be sent as a unique message, if supported by the communication protocol):
- (A) Stacker full (if supported); and
- (B) Bill (item) jam;
- (5) Gaming device low RAM battery error;
- (6) Reel spin errors (if applicable with individual reel number identified);
(7) Printer errors (if printer supported):
- (A) Printer empty/paper low; and
- (B) Printer disconnect/failure; and
(8) The following priority events must be conveyed to the online monitoring system where a mechanism must exist for timely notification:
- (A) Loss of communication with interface element;
- (B) Loss of communication with a gaming device;
- (C) Memory corruption of the interface element, if storing critical information; and
- (D) RAM corruption of the gaming device.
- (b) All accounting and occurrence meters and error conditions as defined within this part that are not listed below must also be communicated to the central monitoring system although, not in real-time unless requested by the system itself.
Codification Notes: “RAM” means random-access memory.