(a) In addition to any other record required to be maintained pursuant to this part, each operator shall maintain complete and accurate records of all matters related to their interactive gaming activity, including without limitation the following:
- (1) The identity of all current and prior authorized players;
- (2) All information used to register an authorized player;
- (3) A record of any changes made to an interactive gaming account;
- (4) A record and summary of all person-to-person contact, by telephone or otherwise, with an authorized player;
- (5) All deposits and withdrawals to an interactive gaming account;
(6) A complete game history for every game played including the:
- (A) Identification of all authorized players who participate in a game;
- (B) Date and time a game begins and ends;
- (C) Outcome of every game;
- (D) Amounts wagered; and
- (E) Amounts won or lost by each authorized player; and
- (7) Disputes arising between authorized players.
(b)
- (1) Operators shall preserve the records required by this subpart for at least five (5) years after they are made.
- (2) Such records may be stored by electronic means, but must be maintained on the premises of the operator or must otherwise be immediately available for inspection.