(a) Purpose. The purpose of vendor evaluations are to:
- (1) Ensure that the conditions of the permit and regulations are met;
- (2) Ensure that customers receive continuous quality vending services; and
- (3) Assess factors that are considered when a vendor wishes to be transferred or promoted.
(b) Evaluation procedures.
(1) An evaluation should be completed by the vending facility specialist at least annually unless circumstances warrant otherwise to document his or her observations of the vendor's performance in such areas as:
- (A) Neatness and cleanliness of facility;
- (B) Food protection;
- (C) Personal appearance;
- (D) Customer service;
- (E) Marketing and merchandising; and
- (F) Fiscal information.
- (2) The specialist's observations will be discussed with the vendor.
- (3) The criteria to be evaluated is contained in the basic guidelines for facility evaluation (see Appendix A).
(4)
- (A) A copy of the evaluation, signed by the vendor and the specialist, will be provided to the vendor at the time the evaluation is performed.
- (B) A copy of the evaluation will be placed in the vendor's personnel file.