(a)
- (1) A vendor or his or her designee (who may be a member of the State Committee of Blind Vendors) may request in writing within fifteen (15) working days of the occurrence of the action, an administrative review of an action by the Division of State Services for the Blind arising from the operation or administration of the Vending Facility Program with which the vendor is dissatisfied.
- (2) This review will be made only by a member or members of the administrative staff of the division who have not participated in the action in question.
(b)
- (1) The administrative review will be held at a time and place convenient to the vendor requesting the review.
- (2) The administrative review will be conducted within fifteen (15) working days after receipt by the division of such a request.
(c)
- (1) If needed, transportation, reader services, or other communication services will be arranged for the vendor by the division.
- (2) If the administrative review is held during regular operational hours of the location, the program office will provide relief at no cost to the vendor.
- (d) Documentation of the written request for the administrative review and actions and decisions resulting from the review shall be maintained as part of the official record of the administrative review process.
- (e) When an administrative review does not resolve a dispute to the satisfaction of the vendor, the vendor may request a full evidentiary hearing.