21 CAR § 21-301 – Complaints — Citizen complaints

(a) The Secretary of State shall prescribe a form in order to allow a complainant to submit a complaint in the most practicable manner.
(b) Upon receipt of a complaint, Secretary of State staff shall assign a case number in a format to be approved by the Secretary of State.
(c) A complaint shall contain:
1. (1) The name of complainant;
2. (2) The name of respondent;
3. (3) The alleged violation or violations of Arkansas Code § 21-8-1101 et. seq.;
4. (4) The signature of the complainant;
5. (5) A sworn statement by the complainant;
6. (6) Any additional evidence known to the complainant to support the complaint; and
7. (7) The names of witnesses known to the complainant to support the complaint at the time of filing the complaint.
(d) Complaints may be amended by the complainant at any time prior to the Secretary of State’s assessment of penalties.
(e) Notice. The Secretary of State’s office shall notify the named respondent or respondents that a complaint has been filed against the named respondent or respondents.
(f) The respondent shall have the right to file a response within sixty (60) days of receiving notice in the following manner:
1. (1) The Secretary of State shall create a form in order to allow a response to a complaint to submit a response in the most practicable manner;
2. (2) The response shall contain:
  1. (A) An admission or denial of the potential violation;
  2. (B) A statement in response to the complainant's allegations in the complaint;
  3. (C) Any evidence that would support the respondent's denial; and
  4. (D) A list of any witnesses that can confirm the respondent's response and the contact information of the named witnesses.