- (a) All loan servicing and administration will be the responsibility of Arkansas Rehabilitation Services and/or its assignee.
(b) Arkansas Rehabilitation Services will:
- (1) Prepare loan documentation after the loan application has been approved;
- (2) Be responsible for loan closings; and
- (3) Service loans according to the interagency agreement including borrower notification of collection timeframes and default consequences.
(c)
- (1) If the borrower goes into default for more than thirty (30) days, Arkansas Rehabilitation Services shall take action as specified in law and the loan documents.
(2) Arkansas Rehabilitation Services will consider the following in determining what action will be taken:
- (A) The likelihood that the loan will be repaid if loan terms are modified and approved; and
- (B) The impact of debt collection on the borrower.
- (d) Arkansas Rehabilitation Services may review requests from borrowers to modify the terms of loan repayments and submit such requests to the Technology Equipment Revolving Loan Fund Committee.
(e) The committee may consider a request for modification of loan terms or conditions for certain conditions including but not limited to:
- (1) Medical/physical change;
- (2) Compounding disability;
- (3) Change in employment status; and
- (4) Injury on the job.
(f)
- (1) Arkansas Rehabilitation Services will demonstrate a process of reasonable and timely interventions to keep the loan active.
- (2) The committee may authorize Arkansas Rehabilitation Services to reclaim the equipment or discharge the debt in accordance with the State of Arkansas debt abatement procedures.
(3) In the event the borrower dies and there is not a viable option to pay off the loan, the committee may:
- (A) Discharge the debt; and
- (B) Donate the equipment to an Arkansas Rehabilitation Services assistive technology program.
- (g) Arkansas Rehabilitation Services will apply payments or other moneys received on loans not in default first to accrued interest, second to principal and to late charges.
- (h) Borrowers may repay current interest and outstanding balance, and accelerate payments without penalty.