- (a) If Arkansas Rehabilitation Services denies an application, the applicant may make a request for reconsideration of the application within the timeframe outlined by the Technology Equipment Revolving Loan Fund Committee.
- (b) Initial appeal requests should be made in writing and directed to the person at the address provided in the denial letter.
(c)
- (1) If the situation is not resolved to the applicant’s satisfaction, the applicant has the right to appeal to the committee.
- (2) Within twenty (20) business days of receiving Arkansas Rehabilitation Services’ response, the applicant may request a review by the committee.
- (3) The applicant must make the request in writing and include all supporting information.
- (d) The committee may hear appeals during any regularly scheduled committee meeting or a special meeting called for this purpose.
(e)
- (1) Designated Arkansas Rehabilitation Services staff will participate in the meeting.
- (2) The committee may approve the hearing to be held by teleconference.
- (3) When the hearing is conducted by teleconference, at least one (1) committee member will participate in person.
(f) The committee will:
- (1) Hear clarification of information already submitted;
- (2) Provide the applicant an opportunity to be heard; and
- (3) Inform the applicant of its decision at the meeting or within the timeframe outlined in the procedures.
(g)
(1) The committee will vote on one (1) of the following courses of action:
- (A) Support the appeal of the applicant;
- (B) Offer an alternative such as approval for a lesser amount;
- (C) Grant approval with conditions; or
- (D) Deny the appeal.
- (2) No committee member may participate in a vote on an application where that member has a direct or indirect financial interest.
- (h) The decision of the committee will be final.